Since 1990, Progressive Nursing has offered services for any situation where a caregiver would be beneficial. They specialize in the complex care of underserved populations including infants, children and adults with acute illness and long-term chronic conditions. They offer specialized services for our veterans, including a unique “veterans serving veterans” program. They work closely with the VA to provide help for veterans suffering from PTSD, or other physical, medical or psychological needs. Since many of their caregivers are also veterans, they support the veterans in our community and help with projects such as the upcoming Veteran’s Day Parade.
Their mission is to provide more than just the basics of care for individuals. For example, WWII Pearl Harbor Survivor Mr. Louis Chase has been a client of Progressive Nursing Staff prn since January of 2009. Kathryn Purcell, his caregiver, is also a veteran. Louis states; “Kathryn and I have a great camaraderie. We laugh together; we encourage each other.”
Progressive Nursing can provide long- or short-term assistance, with either live-in or come-and-go personnel. Their care covers all demographics and is based on the needs of the individual. They are known for their willingness and ability to adapt and provide customized, “out-of-the-box” treatment plans. This is especially important when working with teams of medical, behavioral and/or psychological specialists to best address the needs of the individual. These situations may require them to also work with hospitals, social workers and insurance companies.
The main goal is to provide the highest level of service possible, so careful consideration is given to the caregiver hiring process. Individuals must pass stringent background checks and meet very high standards. They must possess a servant’s heart and the capabilities necessary to adapt to a wide variety of situations. Follow-up calls are performed to ensure compliance and compatibility with the individual and their needs. Perhaps this can best be summed up by a comment made by Kathy Purcell, a caregiver since Dec 1999. “I’ve been in sales and customer service and by far, care-giving is the work I was meant to do. Just to be there for someone, to lend a hand, is the most meaningful work there is. When you love what you do, you never have to work a day in your life. It is my privilege and my honor to be able to take care of those who just need a little (or a lot) of help.”
Progressive Nursing was started in 1990 by local owner Karen Young, RN, CLNC. Local ownership is unusual; most similar organizations are owned by groups or national chains. Karen feels that this is one of the reasons they can adapt and respond quickly to individual situations. Their coverage area includes Boise and Southwest Idaho and their staff is available 7 days a week, 24 hours per day.